Feb. 4th, 2020
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.provenceparadise.com website (the "Service") operated by Au Moulin Entre Deux Mas, EURL ("us", "we", or "our").
Your access to the site is conditioned upon your acceptance of and compliance with these Terms.
These Terms apply to all visitors, users and others who wish to access or use the site. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
By contacting us, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Your data will be used to inform us about your reservation details. We will be deleting all the reservation information of the previous year on the 30th of April. You may at any point request a copy of your data or for your data to be forgotten.
For the purposes of the General Data Protection Regulation 2016/679 (the “GDPR”), the Data Controller is Carlos Moore.
You can contact our Data Protection Officer by sending an email to: or by writing to:
16 Avenue Theodore Aubanel
13210 Saint Remy de Provence
WHAT ARE COOKIES
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
When you use and access the Service, we may place a number of cookies files in your web browser.
To enable certain functions of the Service
To provide analytics
To store your preferences
To enable advertisements delivery, including behavioral advertising
We use persistent cookies:
Analytics cookies. We may use analytics cookies to track information how the website is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.
Advertising cookies. These type of cookies are used to deliver advertisements on and through the Service and track the performance of these advertisements. These cookies may also be used to enable third-party advertising networks to deliver ads that may be relevant to you based upon your activities or interests.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
WHAT ARE YOUR CHOICES REGARDING COOKIES
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
For any other web browser, please visit your web browser's official web pages.
WHERE CAN YOU FIND MORE ABOUT COOKIES
You can learn more about cookies and the following third-party websites:
All AboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
CANCELLATION AND REFUND
All cancellations must be in writing. E-mail is acceptable. Modifications to arrival or departure dates, as well as reductions in the number of nights of stay require prior approval of PROVENCE PARADISE management. A refund of the rental deposit (50%), minus a 20% service fee, is possible when the cancellation is announced more than 120 days in advance of the original arrival date, as stated in the rental contract.
A refund of the entire rental payment, minus a 20% service fee, is possible when the cancellation is announced less than 119 and more than 60 days in advance of the original arrival date and PROVENCE PARADISE management is able to re-rent the property to another party. If there is no re-rental, the refund amounts to only 50% of the entire rental payment, minus a 20% service fee. Cancellation less than 60 days in advance of the original arrival date, there are no refunds.